Voice Over Internet Protocol
WHAT IS VOIP?
VOIP, also known as IP telephone or internet telephony, is the process of making phone calls using a broadband internet connection instead of phone lines. VoIP is the combination of hardware and software that allows the routing of voice transmissions over public or private IP-based networks. VoIP can be hosted (the equipment is not at your physical location) or your IP phone system.
Since VoIP calls are transmitted over your broadband internet connection, bypassing your regular telephone service provider and avoiding the numerous taxes and other charges normally incurred, the cost-savings can be significant. With the increased demand for VoIP services and a growing number of VoIP Service Providers, the competition and subsequent pricing battles make now a great time to consider a VoIP network. VoIP portability makes it an attractive option and avoids expensive phone and cell phone roaming charges when you are away from your office. With a high-speed connection, people can reach you at your local number irrespective of your location. Some of the VoIP premium features include voicemail, caller ID, telemarketing screening, three-way calling and call return. Sound quality of VoIP calls has improved with time and today the experience, for the most part, is indistinguishable from the standard voice quality we’ve come to know for more than 100 years over phone lines.
HOSTED VOIP - PROVIDED BY A CARRIER
With Hosted VoIP solutions all the equipment necessary for controlling the call is in a central office or a data center maintained by a carrier, including the equipment. The only equipment that a business would need would be compatible VoIP phones and some type of broadband connection to the hosted system.
PREMISED BASED VoIP - Owned and Maintained by the Business
Premise based VoIP systems are also very popular and give you the advantage of VoIP within your company’s wide area network connecting remote locations. Generally speaking, the premise systems are going to have a higher upfront cost to deploy and take more management to administer. Which system is good for your company depends on many variables. We’ll help you decide by meeting with you and discussing your business needs, and options available for your specific needs. Once you’ve decided on a carrier, we’ll work with you to design your network, identify cost-savings, place your order, project manage, and work directly with the carrier on your behalf through implementation. All the while you can continue to do what you do best, run your business.